Help & Support

No. An abstract is enough for review, acceptance and presentation. A full paper is needed only if you wish to be considered for the Proceedings.

You will receive a decision by email within 7–14 business days of submission.

Yes. Submit each paper separately. If more than one is accepted, add the additional papers to your registration for an extra fee.

Use Update an Existing Submission and quote your original submission ID and email. If reviewers requested revisions, follow the deadline in their email. For a change you initiate yourself, check the update window shown on the page. Later full papers follow the separate full-paper deadline. Sending an update does not mean it has been accepted or applied; wait for our team’s confirmation. Please do not submit the same paper again as a new submission.

Yes. Register as a listener — no abstract is needed.

Yes. Choose "Someone else" on the registration form. The attendee receives their own badge, certificate and joining details; you receive the payment confirmation and receipt.

Only co-authors who attend in person register, at the co-author fee. Co-authors who do not attend pay nothing.

The same as a listener registration in the same fee period.

For manuscript writing, generative AI may be used only to improve the language and readability of your own text, and you must disclose the tool, its purpose and that you reviewed the output. Basic spelling, grammar, punctuation and reference-formatting checks need no disclosure. AI cannot be an author or replace original research. If AI is part of your research method, describe it in your methodology. Abstract-only submissions use the separate declaration field on the submission form; full papers also include the declaration before the References. See the Generative AI Author Policy.

CANCELLATION POLICY — In case of any cancellation or non-attendance, unfortunately the registration fees are not refundable. See our Terms & Conditions.

Debit or credit card via PayPal, a PayPal account, or bank wire transfer with a receipt upload. On-site payment is not available.

Usually 3–5 business days. Your place is confirmed once we match the payment, and we will email you.

Yes. Use Request a Pro Forma Invoice and provide your institution’s billing details, the attendee names and the registration required. Our team will check the fees and email the invoice. After your institution pays, complete the normal registration form and upload the transfer receipt. Requesting or receiving the invoice does not complete registration or reserve a place. Please check the invoice’s validity date before arranging payment.

The programme is prepared based on accepted and registered presentations. Registered participants will receive it by email when ready.

Oral and live virtual presentations normally allow 15 minutes; your exact slot and Q&A arrangements are sent in your presenter instructions. Poster presenters receive their poster requirements by email. See Oral, Poster and Virtual guidance.

You present live online. Your session time and private joining details are emailed to you after registration.

Registered participants can request a letter confirming their registration and participation once payment is confirmed. Passport details are collected only on the Invitation Letter page.

No. Participants arrange their own accommodation. See Venue & Travel.

All attendees receive a certificate of participation; presenters also receive a certificate of presentation. E-certificates are emailed to registered participants within one week after the conference ends.

Contact the conference team with the attendee’s name, registration email and order/registration reference if available. Tell us which detail needs correcting or which document is missing. If someone registered on your behalf, identify the attendee separately from the booking contact. Please do not register or pay again to request a correction or another copy.

Accepted and registered abstracts appear in the ISBN Abstract Book; eligible full papers can be published in the Proceedings with ISSN and DOI. See Publication.